Role: Relationship Manager
ob Type: Full-Time
Location: Mohali – Work From Office
About Noguilt:
Noguilt is a multi-brand wellness group dedicated to transforming lives through personalized diet, fitness, and lifestyle programs. Alongside its core services, the company operates a growing nutraceutical portfolio offering health-focused products such as teas, chocolates, proteins, GLP-1 capsules, and is expanding into injectable solutions. Backed by a team of qualified doctors, nutritionists, fitness experts, and behavioral coaches, Noguilt combines science-driven approaches with technology and empathetic support to deliver sustainable outcomes.
About the role:
We are looking for a Relationship Manager who can build and maintain strong, long-term relationships with customers while ensuring an excellent customer experience throughout their wellness journey. This role will be responsible for understanding customer needs, resolving concerns, driving engagement and retention, and coordinating with internal teams to ensure seamless service delivery.
Specifically, this role will involve:
- Serving customer by providing service information and resolving service problems
- Attracting potential customers by answering service questions
- Maintaining customer records by updating clients information
- Resolving service problems by clarifying the customer’s complaint, determining the cause of the problem, explaining the best solution to solve the problem and following up to ensure resolution
- Contributing to team effort by accomplishing related results as needed
Ideal candidate will have:
- Experience as a client relationship manager
- Knowledge of customer relationship management (CRM) practices
- Experience in sales or customer service is preferred
- Problem-solving attitude
- Excellent communication skills
- Aptitude for fostering positive relationships
- Teamwork and leadership skills
- Customer-oriented mindset
Qualifications:
- BSc/BA in Business Administration or similar field
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
