The roles require candidates to go through an L2 coder pad (primarily debugging) and interviews with AppDev.
Responsibilities:
Maintain a proactive approach throughout the day, with the ability to analyze, debug, and resolve issues.
- Develop and enhance the SRE strategy to ensure the scalability, reliability, and performance of the plant.
- Efficiently escalate issues to the development team, raise incidents, manage impact, and communicate with users and stakeholders.
- Automate manual processes to improve efficiency.
- Escalate issues to management on both support and development sides, raise problem tickets, and collaborate with development teams to address issues and drive transformations.
- Possess a solid understanding of technical concepts and be capable of writing code when necessary.
- Create documentation, runbooks, and code snippets to resolve issues and share them with the team.
Key criteria:
Level L2, L3 Application Support experience, preferably in the 6-10 years range.
- Technical Skills: Unix/Linux, any object-oriented programming experience (Java), with a good understanding of databases.
- Proficient in coding and debugging.
- Strong communication skills.
Excellent communication skills
Pay: From ₹1,800,000.00 per year
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund
- Work from home
Work Location: Remote
