Drives store revenue, manages daily retail operations, and leads the sales team to deliver exceptional customer service. Responsibilities include overseeing inventory, visual merchandising, and staff training to optimize profitability and meet corporate targets.
Key Responsibilities1. Sales & Profitability
- Revenue Generation: Plan and supervise daily, weekly, and monthly business activities to achieve targeted sales quotas.
- P&L Management: Exercise total operational and financial control, manage store expenses, and drive profitability.
- Performance Tracking: Review individual promoter performance via corporate metrics and conduct daily or weekly staff meetings. [1, 2, 3]
2. Staff Leadership & Development
- Team Management: Interview, hire, train, and motivate sales promoters to deliver excellent customer service.
- Staff Scheduling: Manage manpower deployment and shift scheduling to ensure adequate floor coverage.
- Coaching: Provide continuous training on product knowledge, new launches, and cross-selling techniques. [1, 2, 3]
3. Inventory & Store Operations
- Stock Management: Monitor stock levels, handle vendor replenishments, and maintain an orderly stockroom.
- Compliance: Ensure 100% adherence to company policies, including cash handling, security protocols, and statutory compliance.
- Maintenance: Ensure the physical store, equipment, and grounds are maintained at high operational standards. [1, 2, 3, 4]
4. Customer Service & Merchandising
- Customer Satisfaction: Enforce customer service programs to ensure 100% satisfaction and resolve customer complaints.
- Visual Merchandising: Execute and maintain company guidelines for store displays, window layouts, and product placement to maximize appeal.
- Marketing Execution: Implement local and corporate marketing initiatives and track competitor activities to retain market share
Pay: From ₹15,000.00 per month
Work Location: In person
