Job Summary
The Parts Coordinator is responsible for ensuring the timely availability, ordering, inventory management, and distribution of genuine Hyundai excavator spare parts. The role supports service engineers, customers, and dealers by coordinating parts procurement, maintaining inventory accuracy, processing orders, and ensuring excellent customer service to maximize equipment uptime.
Key Responsibilities
- Coordinate spare parts requirements for Hyundai excavators.
- Process customer and internal parts orders through the ERP system.
- Maintain optimum stock levels and monitor fast-moving, slow-moving, and non-moving inventory.
- Raise purchase orders and coordinate with vendors and Hyundai's parts supply team.
- Track pending orders, backorders, and shipment status.
- Ensure timely receipt, storage, and issue of spare parts.
- Maintain accurate inventory records and conduct cycle counts and physical stock verification.
- Support service engineers by identifying and supplying correct spare parts.
- Prepare quotations for customers and dealers.
- Coordinate warranty parts returns and defective parts documentation.
- Maintain proper documentation for inward, outward, and stock transfers.
- Monitor inventory ageing and recommend stock replenishment or liquidation.
- Coordinate with logistics for dispatch and delivery of spare parts.
- Resolve customer inquiries regarding pricing, availability, and delivery status.
- Ensure compliance with company policies and safety standards in the parts warehouse.
- Prepare daily, weekly, and monthly MIS reports on inventory, sales, shortages, and backorders.
Required Qualifications
- Diploma/Bachelor's Degree
- 2–5 years of experience in spare parts coordination, preferably in construction equipment, heavy machinery, or automotive industries.
- Experience with Hyundai, Komatsu, Caterpillar, JCB, Volvo CE, Tata Hitachi, or similar equipment is preferred.
Required Skills
- Strong knowledge of excavator spare parts and components.
- Inventory management and warehouse coordination.
- ERP/SAP or inventory management software.
- Microsoft Excel, Word, and Outlook.
- Excellent communication and customer service skills.
- Strong analytical and organizational abilities.
- Ability to work under pressure and manage multiple priorities.
- Knowledge of purchase order and supply chain processes.
Pay: ₹13,000.00 - ₹16,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Provident Fund
Work Location: In person
