We are seeking a smart, professional, and customer-oriented Front Office Executive to manage front desk operations and ensure a smooth guest experience. The candidate will be responsible for welcoming guests, handling reservations, coordinating with departments, answering calls, and maintaining excellent customer service standards. The ideal candidate should have strong communication skills, a pleasant personality, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
Welcome and assist guests in a courteous manner
Manage check-in and check-out procedures
Handle room reservations and guest inquiries
Answer phone calls and respond to emails professionally
Coordinate with housekeeping and other hotel departments
Maintain records, reports, and billing details
Ensure guest satisfaction throughout their stay
Pay: ₹18,000.00 - ₹22,000.00 per month
Work Location: In person