The Sales Coordinator supports the sales team by handling coordination, documentation, customer communication, and internal follow-ups to ensure smooth sales operations and timely order execution.
Key Responsibilities
- Coordinate with sales executives, service team, production, and accounts for smooth order processing
- Prepare and manage quotations, sales orders, invoices, and related documentation
- Follow up with customers regarding quotations, approvals, and order status
- Maintain accurate sales records, customer data, and reports
- Track order progress and ensure timely delivery and installation coordination
- Handle customer queries and provide basic product or order information
- Support sales team with daily administrative and operational tasks
- Assist in preparing sales reports, MIS, and performance tracking
- Coordinate with logistics and service teams for scheduling
- Ensure compliance with company sales processes and policies
Skills & Competencies
- Good communication and coordination skills
- Strong organizational and follow-up ability
- Basic knowledge of sales processes
- Proficiency in MS Excel, Word, and email communication
- Customer-focused and solution-oriented attitude
- Ability to multitask and work under deadlines
Qualifications
- Graduate / Diploma (preferred)
- Prior experience in sales coordination or sales support is an advantage
- Experience in construction / doors & windows industry is a plus
Experience
- 1–3 years of experience in a sales coordination or related role (flexible based on candidate profile)
Key Performance Indicators (KPIs)
- Timely processing of sales orders
- Accuracy of documentation
- Follow-up effectiveness
- Customer satisfaction
- Coordination efficiency with internal teams
Behavioral Expectations
- Professional communication
- Teamwork and accountability
- Attention to detail
- Confidentiality and integrity
Job Type: Full-time
Pay: ₹10,124.97 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
Language:
- Kannada (Preferred)
- Tamil (Preferred)
Work Location: In person
