Job DescriptionResearch Operations Executive
Location: Mumbai (Hybrid/Remote can be considered)
Company: Redron Insights
About Us
Redron Insights is a growing market research and insights consultancy delivering quantitative and qualitative research solutions to clients across industries. We are looking for a detail-oriented and proactive Research Operations Executive who can independently manage research operations and project coordination.
Key Responsibilities:
Project Coordination
- Coordinate with fieldwork partners and data collection vendors
- Track project timelines and milestones
- Ensure smooth execution of quantitative and qualitative research projects
- Maintain project trackers and status reports
Questionnaire Management
- Review questionnaires for logic and consistency
- Coordinate translations and back-translations
- Ensure translated questionnaires meet quality standards
Survey Scripting & Testing
- Test programmed surveys thoroughly
- Verify skip patterns, routing logic, quotas and validations
- Identify and report scripting issues
Fieldwork Management
- Liaise with fieldwork agencies and panel partners
- Monitor fieldwork progress and sample achievement
- Escalate issues proactively
Data Quality Checks
- Review datasets for quality issues
- Check quotas and sample distribution
- Coordinate coding and tabulation requirements
Reporting Support
- Prepare charts and tables
- Support report development and PowerPoint presentations
- Conduct preliminary analysis and insight generation
Process Management
- Maintain project documentation
- Develop and improve SOPs
- Ensure adherence to internal quality standards
Candidate ProfileMandatory
- Minimum 2 years experience in market research operations
- Experience handling quantitative and qualitative research projects
- Strong Excel and PowerPoint skills
- Experience working with survey platforms
- Excellent attention to detail
- Strong communication and coordination skills
Preferred
- Experience with Market Research Tools like SPSS and Advanced Excel will be a Plus
- Exposure to data processing and tabulation
- Experience coordinating multiple vendors
KPIs
The candidate's success should be measured by:
- Project delivery on time
- Number of scripting errors detected
- Vendor turnaround time
- Positive Project Feedback count
- Data quality compliance
Pay: ₹15,000.00 - ₹35,000.00 per month
Experience:
- Market research: 1 year (Required)
Location:
- Mumbai, Maharashtra (Required)
Work Location: In person
