Job Title: Car Sales Executive
Department: Sales
Location: [Stellar Autodrive PVT LTD Tata Motors Vapi , Valsad, Navsari]
Reporting To: Sales Manager
Job Summary
Tata Motors is looking for a motivated and customer-oriented Car Sales Executive to drive vehicle sales and deliver an exceptional buying experience. The ideal candidate will be responsible for generating leads, understanding customer requirements, demonstrating Tata Motors passenger vehicles, conducting test drives, and achieving monthly sales targets while ensuring high customer satisfaction.
Key Responsibilities
- Welcome walk-in, telephonic, and online customers professionally.
- Identify customer needs and recommend suitable Tata Motors vehicles.
- Explain vehicle features, specifications, variants, pricing, finance, exchange, and insurance options.
- Conduct product presentations and test drives.
- Generate leads through showroom walk-ins, digital inquiries, referrals, corporate visits, and field activities.
- Follow up with prospective customers to maximize sales conversions.
- Achieve assigned monthly and annual vehicle sales targets.
- Coordinate with finance, insurance, registration, accessories, and delivery teams for timely vehicle delivery.
- Maintain accurate customer records in the CRM system.
- Build long-term customer relationships to generate repeat business and referrals.
- Keep up to date with Tata Motors' latest products, promotions, and competitor offerings.
Qualification & Experience
- 10+2 or any Graduate
- 1–3 years of experience in automobile sales
- Valid Driving License preferred.
- Basic knowledge of MS Office and CRM software.
Required Skills
- Excellent communication and customer handling skills.
- Strong sales, negotiation, and closing abilities.
- Good presentation and product demonstration skills.
- Target-oriented with a positive attitude.
- Ability to build long-term customer relationships.
- Willingness to work on weekends and showroom events.
Key Performance Indicators (KPIs)
- Monthly Vehicle Sales Achievement
- Inquiry-to-Retail Conversion Ratio
- Test Drive Conversion
- Customer Satisfaction (CSI)
- Repeat & Referral Sales
- CRM Follow-up Compliance
Salary & Benefits
- Attractive Salary + Performance Incentives
- PF, ESIC & Other Statutory Benefits
- Product & Sales Training
- Career Growth Opportunities
- Employee Recognition Programs
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
