Responsibilities:
- Greeting guests upon arrival and making them feel welcomed.
- Address and resolve guest inquiries, complaints and issues, and assist with check-ins/check-outs.
- Overseeing daily Front deck operations
- Processing guest payments.
- Handle guest issues to ensure smooth and efficient Guest Experience
- Take charge during emergencies, security situations, or accidents as the on-site authority.
- Conduct inspections to ensure cleanliness and order in public areas and that hotel facilities are maintained.
Requirement:
- Strong leadership, communication, and organizational skills.
- Ability to work in a fast-paced environment and make decisions under pressure.
- Hospitality experience, often requiring several years in a similar role.
- Strong understanding of hotel policies, procedures, and compliance requirements.
- Excellent written and verbal communication.
- Good time management and organizational skills.
Benefits:
Accommodation, On job Meals, Uniforms, PL, SL, CL
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹45,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Vagator, Goa: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Education:
Experience:
- Total: 5 years (Required)
Language:
Work Location: In person
