Job Summary
GetNos is a performance marketing agency that helps D2C and B2B brands grow revenue through data-driven marketing. We build marketing systems that connect campaigns, CRM, automation, and reporting into one seamless workflow.
We are looking for a Marketing Automation & CRM Operations Executive who will own marketing automation, CRM integrations, reporting, and client communication across multiple accounts. This is a hands-on execution role focused on building reliable systems, improving campaign performance, and ensuring accurate reporting.
If you enjoy creating efficient workflows, solving operational problems, and working directly with clients, we'd like to hear from you.
Responsibilities Email Marketing Automation
- Build and manage welcome, nurture, abandoned cart, re-engagement, and lifecycle automation flows.
- Maintain audience segmentation, list hygiene, and email deliverability.
- Conduct A/B testing on subject lines, content, and send times.
- Monitor campaign performance and optimize open, click, and reply rates.
WhatsApp Marketing Automation
- Configure WhatsApp Business API workflows using WATI, Interakt, AiSensy, or similar platforms.
- Manage template approvals and customer opt-in processes.
- Build broadcast, drip, and Click-to-WhatsApp campaigns.
- Integrate WhatsApp interactions with CRM platforms.
Cold Email Automation
- Set up and manage outreach campaigns using Instantly, Smartlead, Apollo, or similar tools.
- Handle domain warm-up, inbox rotation, and bounce management.
- Configure SPF, DKIM, and DMARC records to maintain sender reputation.
CRM & Marketing Operations
- Integrate HubSpot, Zoho CRM, Salesforce, or similar CRMs with marketing platforms.
- Connect websites, landing pages, lead forms, WhatsApp, and advertising platforms using Zapier, Make, n8n, APIs, or webhooks.
- Eliminate manual processes through workflow automation.
- Document CRM and automation setups for internal reference.
Reporting & Analytics
- Prepare and deliver weekly client reports on schedule.
- Build dashboards in Looker Studio and CRM platforms.
- Track key metrics including leads, CPL, conversions, and pipeline movement.
- Identify performance issues and recommend improvements.
Client Communication
- Conduct client update meetings in English.
- Explain automation workflows and campaign performance in simple business terms.
- Proactively communicate issues and proposed solutions.
Requirements
- 2–4 years of hands-on experience in Marketing Automation, Marketing Operations, CRM Administration, or a similar role.
- Experience implementing at least two marketing automation platforms end-to-end.
- Strong understanding of webhooks, APIs, Zapier, Make, or n8n.
- Hands-on experience configuring SPF, DKIM, and DMARC records.
- Excellent spoken and written English.
- Strong reporting, documentation, and organizational skills.
- Ability to manage multiple client accounts simultaneously.
- Self-motivated with strong problem-solving skills and attention to detail.
Preferred Qualifications
- Certifications in HubSpot, Salesforce, Zoho CRM, Klaviyo, or similar platforms.
- Basic SQL, Python, or JavaScript knowledge.
- Previous agency experience.
- Experience working with Meta Lead Ads and Google Lead Form integrations.
Tools You'll Work With
Email Marketing
- Klaviyo
- Mailchimp
- HubSpot
- Brevo
WhatsApp
- WATI
- Interakt
- AiSensy
- Meta WhatsApp Business API
Cold Email
CRM
- HubSpot
- Zoho CRM
- Salesforce
Automation & Reporting
- Zapier
- Make
- n8n
- Looker Studio
- Google Sheets
What Makes You Successful
- Deliver reports before deadlines without reminders.
- Take ownership of problems and provide solutions proactively.
- Manage your workload independently.
- Collaborate effectively with internal teams.
- Communicate confidently with clients.
Compensation & Benefits
Salary: ₹3,00,000 – ₹4,00,000 per year
Benefits
- Paid Sick Leave
- Paid Time Off
Job Type: Full-time
Pay: ₹35,000.00 - ₹40,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Application Question(s):
- How many years of hands-on experience do you have in marketing automation?
- Which automation platforms have you used extensively?
- Have you configured SPF, DKIM, and DMARC records yourself?
- Have you directly handled client meetings or update calls in English?
- What are your salary expectations?
- What is your notice period?
Work Location: In person
