Telecaller / Customer Care Executive
Job Type: Full-time (On-site)
Salary: ₹20,000 – ₹30,000 per month
Location: On-site
About Us
We are a fast-growing startup focused on delivering excellent customer experiences. We are looking for energetic and confident individuals who enjoy talking to people, building relationships, and gathering customer feedback.
Key Responsibilities
- Make outbound calls to customers.
- Knowledge of more than one regional language will be considered a strong plus and may improve your chances of selection.
- Follow up with existing customers and maintain relationships.
- Collect customer feedback and document responses accurately.
- Understand customer requirements and qualify leads.
- Address basic customer queries and concerns professionally.
- Maintain call records and update customer information.
- Coordinate with internal teams to ensure customer satisfaction.
Requirements
- Excellent communication and interpersonal skills.
- Must be fluent in Hindi and English.
- Knowledge of one additional regional language is mandatory.
- Strong listening and conversation skills.
- Positive attitude and customer-focused mindset.
- Ability to handle calls confidently and professionally.
- Basic computer knowledge.
Qualification
- No specific educational qualification required.
- Freshers and experienced candidates are welcome to apply.
- We value communication skills, confidence, and the ability to interact with customers more than academic qualifications.
What We Offer
- Competitive salary of ₹20,000 – ₹30,000 per month.
- Opportunity to grow with a fast-paced startup.
- Friendly and supportive work environment.
- Hands-on learning and career development opportunities.
If you are a people person with strong communication skills and enjoy interacting with customers, we'd love to hear from you!
Pay: ₹20,000.00 - ₹300,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement
- Leave encashment
- Provident Fund
Work Location: In person
