Project Role : Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : ServiceNow Customer Service Management (CSM)
Good to have skills : NA
Educational Qualification : 15 years full time education
Summary:
As a Custom Software Engineer, a typical day involves designing and developing tailored software solutions that enhance various system components. The role requires working closely with project teams to build scalable and efficient applications, applying modern development methodologies to meet evolving business requirements. Continuous collaboration and iterative improvements are key aspects of the daily workflow, ensuring that the software solutions align with organizational goals and deliver optimal performance.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to gather requirements and translate them into technical designs.
- Maintain and improve existing software components to enhance functionality and performance.
- Document development processes and solutions to support knowledge sharing within the team.
- Assist junior team members by providing guidance and support to foster their professional growth.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow Customer Service Management (CSM).
- Strong understanding of software development life cycle and agile methodologies.
- Experience in designing and implementing custom workflows and integrations within ServiceNow platform.
- Ability to troubleshoot and resolve complex technical issues efficiently.
- Familiarity with scripting languages and configuration management in ServiceNow environment.
- Good communication skills to effectively collaborate with stakeholders and team members.
Additional Information:
- The candidate should have minimum 3 years of experience in ServiceNow Customer Service Management (CSM).
- This position is based at our Hyderabad office.
- A 15 years full time education is required.
