Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SUSE Linux Administration
Good to have skills : NA
Minimum
2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, identifying potential problems before they impact operations, and collaborating with different teams to ensure seamless service delivery. The position demands adaptability and a keen eye for detail to maintain the stability and reliability of critical applications that support business functions.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of application issues.
- Document troubleshooting steps and solutions to build a knowledge base for future reference.
- Assist in the continuous improvement of support processes and tools.
- Provide guidance and support to junior team members to foster their professional growth.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SUSE Linux Administration.
- Strong understanding of Linux operating system architecture and command-line tools.
- Experience in managing and troubleshooting server environments and services.
- Knowledge of scripting languages to automate routine tasks and improve efficiency.
- Familiarity with system monitoring and performance tuning techniques.
- Ability to analyze logs and system outputs to diagnose and resolve issues effectively.
Additional Information:
- The candidate should have minimum 2 years of experience in SUSE Linux Administration.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
