Job Description: Lead and manage new client/logo onboarding on contact center services with end-to-end delivery. Engage CCaaS consulting and drive AI & Data led transformations through PoCs/Pilots. Strong architecture and engineering designs skills for contact center and CX services.
Responsibilities: Lead and manage new client/logo onboarding on contact center services with end-to-end delivery. Engage CCaaS consulting and drive AI & Data led transformations through PoCs/Pilots. Strong architecture and engineering designs skills for contact center and CX services.
Qualifications: Bachelor's or Master's degree in Computer Science, Electronics and Communications, or a related field. 8-12 years of experience in system design and consulting.
