Job Role & Responsibilties -
- Handle inbound and outbound travel inquiries through calls, emails, WhatsApp, and other communication channels.
- Book domestic and international flight tickets, hotel accommodations, holiday packages, cruises, visas, travel insurance, and other travel-related services.
- Understand customer travel requirements and recommend suitable travel packages based on budget and preferences.
- Prepare customized travel itineraries and quotations.
- Manage end-to-end travel bookings, including ticket issuance, cancellations, refunds, rebooking, and amendments.
- Provide accurate information regarding visa requirements, travel regulations, baggage policies, and destination guidelines.
- Upsell travel products and achieve monthly sales and revenue targets.
- Coordinate with airlines, hotels, and travel partners to ensure smooth customer experiences.
- Resolve customer concerns promptly while maintaining high customer satisfaction.
- Maintain accurate customer records and booking details in CRM/software.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
