Position: CRM Executive (Part-Time)
Employment Type: Part-Time
Work Location: Work From Home
- 2 Days of Training at Hyderabad or Visakhapatnam Office
This is not a sales position. The role focuses on customer relationship management, promotional activities, and execution of government schemes.
Job Summary:
We are looking for enthusiastic and self-motivated CRM Executives to support a government project through customer relationship management, promotional activities, and execution. This role involves interacting with beneficiaries, maintaining accurate records, updating CRM systems, and ensuring smooth communication. This is not a sales role.
Key Responsibilities:
- Contact and communicate with customers/beneficiaries through phone calls and other communication channels.
- Maintain and update customer information in the CRM system accurately.
- Assist in promoting and executing government schemes and initiatives.
- Address customer queries and provide appropriate information.
- Follow up with customers as required.
- Coordinate with internal teams to ensure smooth process execution.
- Maintain daily work reports and achieve assigned productivity targets.
- Ensure data accuracy and confidentiality while handling customer information.
- Work independently while collaborating effectively with the team.
Education Qualification:
- ITI, Diploma, Any Degree, B.Tech
- Minimum qualification: Intermediate (12th Pass) is mandatory.
Required Skills:
- Excellent communication and interpersonal skills.
- Basic computer knowledge (MS Office, Email, Internet).
- Strong problem-solving and decision-making abilities.
- Ability to work independently and as part of a team.
- Good organizational and time-management skills.
- Willingness to learn and adapt to new processes.
Preferred Candidate Profile:
- Good verbal communication in English and the local language.
- Positive attitude and customer-focused approach.
- Ability to handle multiple tasks efficiently.
- Freshers and experienced candidates are welcome to apply.
Benefits:
- Work From Home opportunity.
- Flexible part-time working hours.
- Professional training and development.
- Opportunity to work on government-related projects.
- Supportive and collaborative work environment.
Pay: ₹1,000.00 - ₹2,000.00 per hour
Benefits:
Work Location: Remote
