Job Title:
AR Caller – Prior Authorization (Voice / Semi-Voice)
Experience Required:
2+ Years in AR Calling / Prior Authorization (US Healthcare)
Job Summary:
We are looking for experienced AR callers with strong knowledge of prior authorization processes in US healthcare. The role involves interacting with insurance companies, following up on authorization status, and ensuring timely approvals to avoid claim denials.
Key Responsibilities:
- Handle outbound calls to insurance companies for prior authorization status
- Verify authorization requirements for medical procedures/services
- Follow up on pending, denied, or incomplete authorizations
- Submit or assist in submission of authorization requests
- Maintain accurate documentation of calls and updates in billing systems
- Work on aging reports and prioritize high-value claims
- Coordinate with internal teams (billing/coding) for missing information
- Ensure compliance with HIPAA guidelines
Required Skills:
- Minimum 2+ years of experience in AR Calling / Prior Authorization
- Good understanding of US healthcare revenue cycle
- Strong communication skills (Voice & Semi-Voice)
- Familiarity with insurance portals and calling protocols
- Ability to handle denial management and follow-ups
- Basic knowledge of CPT, ICD codes (preferred)
- Good typing and documentation skills
Pay: ₹12,954.43 - ₹49,419.00 per month
Benefits:
Work Location: In person
