Department: Sales
Location: Mumbai, Head Office
About Us:
Dai-ichi is at the forefront of the specialty chemicals industry, known for our innovative
approach and commitment to quality. We're dedicated to developing products that not only meet
but exceed the needs of our customers while maintaining environmental stewardship.
Job Summary:
We are seeking a highly organized and detail-oriented Sales Operations professional to manage
the end-to-end order lifecycle for our domestic and international customers. In this pivotal role,
you will act as the central liaison between the customer, the technical sales team, and our supply
chain/production departments. Your mission is to ensure seamless order execution, maximize
customer satisfaction, and support our revenue growth targets through precise data management
and proactive account coordination
Job Responsibilities:-
Responsible to better manage the pre-sales and after sales support for assigned sales
accounts to bridge any gaps between customer & the company to ensure improved
efficiencies and customer satisfaction
He will be responsible for the account from the date of issue of customer PO till the
material is delivered to the customer
Assist the business by engaging with the budget holders to deliver the targets
Assist the Sales team to establish a growth forecast as well as budget planning
Preparation of Sales Orders in the SAP system after verification of purchase orders
received from domestic and export customers and verifying the prices
Provide Order Acceptance and engage with the customer till the material reaches the
customer
Maintaining Sales records, with daily tracking and analysis
Support the Technical Sales team with updated Sales analysis, customer product wise
Extract and provide specific MIS reports to the Sales team
Submit proposals to the SAP department for creation of new customer codes
Monitoring receivables from customers, distributors based on the out standings statement
and taking suitable actions
Coordinate with Stores/supply chain/production till the material reaches the customer
Contribute to lead generation for additional business
