Role / Profile: • Manage overall agency/client relationship and establish rapport and long-term relationships with the clients. • Provide strategic direction and consulting to clients and help them achieve their business and marketing objectives. • Implement sound project management processes and tools for delivery and execution. • Ensure client retention and revenue growth. • Manage relationships with large clients independently. • Help sales team with annumination during sales pitches. • Create effective digital strategies while closely working with the planning and creative teams. • Understand the business and marketing requirements of existing and new clients and propose digital solutions, led be digital marketing, technology and analytics Preferred experience background: • Minimum experience of 3 years in digital. • At-least 3 years of experience in client servicing/account management • Very sound understanding of everything digital including Social, Media, SEO, Email, Automation, Analytics, Content and web development • Proven track record of managing and growing client relationships and portfolio • Ability to understand business requirements and propose digital solutions that can help clients achieve their business objectives - Ability to conceive and communicate digital strategies
