Job Description – Receptionist Position: Receptionist
Department: Administration / Front Office
Experience: 0–3 Years
Employment Type: Full-Time
Location: Indore
Salary: 8000 - 25000
About the Role
We are looking for a well-presented, polite, and professional Receptionist to manage the front desk and act as the first point of contact for visitors, clients, candidates, and employees. The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to handle multiple tasks efficiently.
Key Responsibilities
- Welcome and greet visitors, clients, candidates, and guests in a professional manner.
- Manage the reception/front desk and ensure a positive first impression of the organization.
- Answer, screen, and route incoming phone calls appropriately.
- Handle incoming and outgoing emails, courier, and correspondence.
- Maintain visitor records and issue visitor passes where required.
- Coordinate appointments, meetings, and conference room bookings.
- Receive and forward messages to the concerned employees or departments.
- Maintain basic office records, registers, and documentation.
- Coordinate with housekeeping, security, and administration teams.
- Assist employees and visitors with general queries and information.
- Manage incoming and outgoing courier and parcels.
- Maintain cleanliness and professional appearance of the reception area.
- Support the HR/Admin team with basic administrative activities when required.
- Schedule interviews and coordinate with candidates, if required.
- Maintain confidentiality of company and employee information.
- Perform other front-office and administrative duties assigned by management.
Required Skills
- Excellent verbal and written communication skills.
- Pleasant personality and professional attitude.
- Good telephone etiquette and interpersonal skills.
- Basic knowledge of MS Office, Email, Word, and Excel.
- Strong organizational and time-management skills.
- Ability to multitask and prioritize work.
- Good problem-solving and coordination abilities.
- Professional dressing and positive body language.
- Ability to remain calm and courteous while handling visitors and calls.
Qualification
- Graduate in any discipline preferred.
- Candidates with a diploma/certificate in Front Office, Hospitality, or Administration will be an advantage.
- Freshers can also apply if they possess good communication and interpersonal skills.
Preferred Candidate Profile
- Confident and presentable.
- Friendly, approachable, and customer-oriented.
- Punctual and disciplined.
- Comfortable interacting with people at different levels.
- Good command of English and Hindi.
- Prior experience in reception, front office, customer service, or administration will be an added advantage.
Key Performance Indicators (KPIs)
- Professional handling of visitors and calls.
- Reception and visitor management.
- Timely communication and coordination.
- Accuracy in maintaining records.
- Professionalism and workplace etiquette.
- Responsiveness to employees, clients, and visitors.
- Overall front-office management.
Why Join Us?
- Professional and supportive work environment.
- Opportunity to develop communication and administrative skills.
- Growth opportunities based on performance.
- Exposure to various departments and business operations.
Pay: ₹8,891.73 - ₹23,390.39 per month
Work Location: In person
