Role Objective
The Admin cum Tele-Caller serves as the vital link between our customer base and our logistics team. You will be responsible for driving sales through proactive communication, managing the daily dispatch workflow, and ensuring that inventory and financial records are meticulously maintained.
Key Responsibilities
1. Sales & Customer Engagement
- Proactively call the existing customer base to generate and record new orders.
- Provide detailed information regarding product specifications, pricing, and current promotions.
- Maintain strong customer relationships to ensure repeat business.
2. Logistics & Dispatch Coordination
- Directly manage the team of delivery executives to ensure efficient routing.
- Assign daily delivery tasks and monitor real-time progress.
- Ensure all customer orders are dispatched accurately and on schedule.
3. Inventory & Operations Management
- Maintain accurate, up-to-date records of all stock levels.
- Perform regular inventory checks to prevent shortages or discrepancies.
- Update the internal database with incoming and outgoing stock movements.
4. Financial Accountability
- Collect and verify payments (cash/digital) from delivery executives at the end of each shift.
- Reconcile daily sales orders with collected payments.
- Prepare daily financial summaries for management review.
Required Skills & Qualifications
- Communication: Excellent verbal communication skills with a persuasive "sales-oriented" mindset.
- Organization: Ability to multitask and manage a fast-paced delivery schedule.
- Technical Literacy: Proficiency in basic office software (Excel/Google Sheets) and inventory management systems.
- Integrity: High level of honesty and accuracy when handling cash collections and stock data.
- Experience: Previous experience in tele-calling, administrative support, or logistics coordination is preferred.
What We Offer
- Competitive salary and performance-based incentives.
- A dynamic work environment within the growing electronics sector.
- Opportunities for career advancement within the operations team.
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Work Location: In person
