Job Description – Front Desk Executive
Job Title: Front Desk Executive
Department: Clinical
Job Location: Jalgaon Center
JD Version: 1.0
Who We Are
At Progenesis IVF, we are a team of experts dedicated to addressing infertility challenges faced by couples, ensuring a smooth and supportive journey towards parenthood.
Since our inception in 2014, our mission has been to stand by patients through every step of their journey, offering care, compassion, and clinical excellence.
Company Website: www.progenesisivf.com
Role Overview
The Front Desk Executive serves as the first point of contact for patients and visitors, ensuring a welcoming experience while efficiently managing front office operations and patient coordination.
Key Responsibilities
- Welcome and assist patients and visitors in a courteous and professional manner
- Handle patient inquiries in person and over the phone
- Manage patient check-in and registration processes
- Accurately update and maintain patient information in the system
- Coordinate and manage patient flow within the center
- Schedule and confirm patient appointments
- Maintain and organize patient records
- Assist patients with form filling and documentation across departments
- Guide patients for laboratory tests and medical consultations
- Ensure smooth communication between patients and internal departments
- Maintain cleanliness and organization of the reception area
Key Skills & Requirements
- Excellent communication and interpersonal skills
- Basic computer proficiency and data entry skills
- Strong organizational and multitasking abilities
- Customer-focused approach with a polite and professional demeanor
- Prior experience in healthcare/front desk roles preferred
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
