INTERNATIONAL CUSTOMER SERVICE EXECUTIVE
Should be comfortable in NIGHT & ROTATIONAL SHIFTS.
!! WALK IN INTERVIEW !! WORK FROM OFFICE ONLY !!
-WE DO NOT CONDUCT VIRTUAL INTERVIEWS.
About Logitrade:
Started in 2015, we have outsourced our services to an asset-based logistic operations dealing with interstate transportation, storage, warehousing and freight needs in Canada & US. We offer different services including customer service, backend work, accounts.
You will be a part of a 20-member team. You are required to build and sustain a strong & reliable relationship with the clients with your proactive communication and close coordination with other teams.
Responsibilities and Duties:
- CSE will be responsible for Tracing shipments.
- Customer Service Representative will Provide constant visibility to client on their shipments.
- Customer Queries: Handle customer inquiries and resolve issues promptly to ensure customer satisfaction.
- Communicate with clients on email/phone and keep them updated on the pick ups and deliveries.
- Coordinate with dispatch for accurate delivery ETA s and keep informed on truck availability.
- Compiling shipment reports for premium clients.
- Communicating and securing approval of any accessory charges that may accrue on the shipments.
- Coordinate with shipping lines, freight forwarders, and clearing agents for smooth shipment execution.
Qualifications and Skills:
- Graduate and above with valid experience may apply.
- Fluency in English. No Mother Tongue Influence.
- Proficient with MS- Excel, Outlook.
- Should have typing speed of 35 words/minute.
- Age should be between 24 to 40 years.
- Should be comfortable working in Night & Rotational shift
- Min. 1 year experience is required.
Perk & Benefits :
1. Training provided
2. Family Medical Health Insurance
3. Accidental Insurance.
4. Night / Rotational Shifts.
5. Cab for Night shifts in Mohali & Kharar Sunny enclave location ( For Females )
6. 5 or 6 days week.
Job Type: Full-time
Salary: Rs. 21,000 to Rs. 35,000/- month
Speak with the employer : 98760 03856 / 82880 18922
Job Types: Full-time, Permanent
Pay: ₹21,000.00 - ₹35,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Life insurance
Application Question(s):
- What is your age? (Candidates aged between 24 to 40 only shall apply)
- Are you available for an ON SITE / IN-PERSON interview?
Experience:
- working: 1 year (Required)
Location:
- Mohali, Punjab (Required)
Shift availability:
Work Location: In person
