Position : Customer Support Executive
Shift Timing : Night Shift
Qualification : Graduation (Mandatory)
Job Type : Onsite
Location : Kalinga Vihar, Bhubaneswar
Key Responsibilities:
Make outbound calls to prospective customers and explain company products/services.
Handle inbound customer inquiries and provide accurate information.
Generate and qualify leads through telephonic conversations.
Follow up with existing and potential customers regularly.
Maintain and update customer databases and call records.
Achieve daily, weekly, and monthly calling and conversion targets.
Coordinate with the sales team for lead closures and customer support.
Resolve customer concerns professionally and escalate issues when required.
Build and maintain positive customer relationships to enhance business growth.
Required Skills:
Excellent verbal and written communication skills.
Strong convincing and negotiation abilities.
Good customer relationship management skills.
Basic computer proficiency including MS Office.
Strong listening and problem-solving abilities.
Educational Qualification:
Minimum Graduate in any discipline.
Employee Benefits
- Cab facility for Night Shift employees.
- Free dinner provided during shift.
- Growth opportunities and skill development support.
- Supportive and professional work environment.
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Work Location: In person
