Company Description
Western Flight Cargo & Logistics Pvt. Ltd., established in 2011, is a trusted provider of domestic and international cargo and logistics services. The company is dedicated to offering cost-effective, efficient, and expedited delivery solutions, including air cargo, surface cargo, and premium parcel deliveries across major metro cities in India. With a nationwide network, Western Flight specializes in fast and reliable delivery of both small parcels and heavy shipments, making it a one-stop logistics solution for its clients.
Job Summary
A Telemarketing Executive is responsible for contacting potential and existing customers to promote logistics services, generate leads, schedule meetings for the sales team, and maintain customer relationships. The role involves understanding customer shipping requirements and offering suitable transportation and logistics solutions.
Key Responsibilities
- Make outbound calls to prospective customers and businesses.
- Generate new sales leads and business opportunities.
- Explain the company's logistics, transportation, warehousing, and courier services.
- Follow up with existing customers regarding shipments and service requirements.
- Schedule appointments and meetings for the sales team.
- Maintain and update customer databases and CRM records.
- Handle customer inquiries and provide accurate information about services and pricing.
- Coordinate with operations and sales teams to ensure smooth customer onboarding.
- Achieve daily, weekly, and monthly calling and lead-generation targets.
- Prepare call reports and customer feedback reports.
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Work Location: In person
