Job Description – Sales Trainer
About Justdial
Justdial Limited is India's leading local search and digital business discovery platform. Founded in 1996 and headquartered in Mumbai, the company connects millions of users with businesses across categories such as restaurants, healthcare, education, travel, home services, and more. A subsidiary of Reliance Retail Ventures Limited, Justdial empowers businesses with digital marketing and lead generation solutions while helping consumers discover trusted local services.
Job Details
- Position: Sales Trainer
- Department: Learning & Development (L&D)
- Grade: G12
- Location: Coimbatore
- Experience: 1–2 Years
- Qualification: Any Graduate
- Reporting Manager: Juneid
Key Responsibilities
- Design, develop, and deliver sales process, product, and behavioral training programs.
- Conduct onboarding, certification, refresher, and coaching sessions for new and existing employees.
- Identify training needs through performance analysis and business requirements.
- Evaluate training effectiveness using assessments, productivity metrics, and stakeholder feedback.
- Collaborate with Sales, Quality, and Operations teams to align training with business objectives.
- Develop and maintain training content, SOPs, presentations, and learning resources.
- Monitor post-training performance and provide continuous coaching to improve sales productivity.
- Prepare and maintain training MIS, reports, and dashboards.
- Update training content based on product, process, and market changes.
- Ensure compliance with company policies, quality standards, and training governance.
Required Technical Skills
- Microsoft Excel & Word
- Microsoft PowerPoint
- Canva or similar content development tools
- Zoom / Google Meet
- Training Content Development
- MIS & Reporting
Required Soft Skills
- Excellent Communication & Presentation Skills
- Coaching & Facilitation
- People Management
- Collaboration & Teamwork
- Adaptability
- Time Management
Preferred Candidate
- 1–2 years of experience as a Sales Trainer, Process Trainer, or Learning & Development Trainer.
- Experience in Sales, BPO, Telecom, BFSI, Digital Sales, or Customer Service training is preferred.
- Strong presentation, coaching, and facilitation skills.
- Ability to engage learners and improve sales performance through effective training.
Work Location
Coimbatore
Immediate Joiners Preferred.
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
