Job Title: Telecaller
Location: Work From Home
Job Type: Full-Time / Part-Time
Job Summary
We are seeking a motivated and confident Telecaller to join our team. The ideal candidate will be responsible for making outbound calls, handling inbound inquiries, explaining products or services, generating leads and maintaining positive customer relationships. The candidate should have excellent communication skills and a customer-focused approach.
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Answer inbound calls and respond to customer inquiries professionally.
- Explain products and services clearly to potential customers.
- Generate leads and schedule appointments when required.
- Follow up with customers to maintain relationships and close sales.
- Maintain accurate records of calls and customer information.
- Achieve daily, weekly and monthly calling or sales targets.
- Resolve customer concerns and escalate issues when necessary.
- Update CRM or company databases with call details and outcomes.
Requirements
- High school diploma or equivalent (Bachelor's degree preferred).
- Excellent verbal communication skills.
- Basic computer knowledge and familiarity with MS Office.
- Ability to persuade and negotiate effectively.
- Strong listening and problem-solving skills.
- Ability to work independently and meet targets.
- Reliable internet connection and a quiet workspace (for remote roles).
Preferred Skills
- Previous experience in telecalling, customer service or sales.
- Knowledge of CRM software.
- Fluency in English and local languages.
- Positive attitude and customer-oriented mindset.
Benefits
- Competitive salary with performance incentives.
- Flexible work environment (for remote positions).
- Training and career growth opportunities.
- Supportive team environment.
- Performance-based bonuses.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Flexible schedule
- Work from home
Work Location: Remote
