Trek Coordinator – Himalayan Treks & Expeditions
We are seeking a highly organized, experienced, and passionate Trek Coordinator to join our growing team. The ideal candidate should possess strong operational knowledge of Himalayan trekking, excellent communication skills, and the ability to efficiently manage trek operations while ensuring an exceptional experience for our trekkers.
Key Responsibilities
- Coordinate with confirmed trekkers and assist them in preparing for their upcoming Himalayan treks and expeditions.
- Guide trekkers regarding physical fitness, mental preparedness, and essential trek requirements.
- Conduct detailed trek briefings and address participant queries professionally.
- Maintain regular follow-ups with trekkers as per company protocols and standards.
- Stay updated with current travel industry trends, trekking conditions, and route information.
- Manage bookings, reservations, and operational follow-ups efficiently.
- Negotiate rates with vendors and service providers to ensure cost-effective arrangements.
- Ensure all operations comply with company policies, safety guidelines, and travel procedures.
- Provide continuous support and assistance to trekkers before, during, and after the trek.
- Maintain accurate records, operational reports, and trek-related documentation.
- Assist in administrative and operational tasks whenever required.
- Conduct post-trek follow-ups to gather feedback and ensure customer satisfaction.
- Coordinate with senior management to resolve complaints and implement effective solutions.
- Encourage trekkers to share Google Reviews and written testimonials.
- Maintain and monitor trekking gear and inventory records systematically.
Requirements
- Proven experience as a Trek Coordinator or in a similar travel operations role.
- Strong understanding of Himalayan trekking routes, logistics, and operations.
- Excellent organizational, communication, and multitasking abilities.
- Strong negotiation and vendor management skills.
- Ability to work efficiently in a fast-paced and dynamic environment.
- Proficiency in travel booking systems, operational tools, and basic computer applications.
- Strong problem-solving mindset with quick decision-making abilities.
- Flexibility to work beyond standard hours based on operational requirements.
- High attention to detail and the ability to manage multiple responsibilities under pressure.
Pay: ₹18,000.00 - ₹25,000.00 per month
Work Location: In person
