Key Responsibilities
- Handle inbound and outbound customer calls professionally.
- Respond to customer queries through phone, email, and chat.
- Resolve customer complaints and provide appropriate solutions.
- Maintain accurate records of customer interactions and transactions.
- Follow up with customers to ensure issue resolution.
- Coordinate with internal departments for timely support.
- Provide product and service information to customers.
- Achieve customer satisfaction and service quality targets.
Required Skills
- Excellent verbal and written communication skills.
- Good interpersonal and customer handling skills.
- Basic computer knowledge and MS Office proficiency.
- Ability to multitask and work under pressure.
- Problem-solving and listening skills.
- Positive attitude and team-oriented mindset.
Qualification
- Any Graduate / PUC / Diploma.
- Freshers and experienced candidates can apply.
Preferred Experience
- 0–3 years in customer service, telecalling, or support roles.
Salary & Benefits
- Competitive salary
- Incentives and performance bonuses
- Training and career growth opportunities
- Friendly work environment
Pay: ₹20,000.00 - ₹28,168.24 per month
Work Location: In person
