Job Description:
- Serve our most affluent customers & drive growth by ensuring excellent engagement & customer service.
- Act as the primary point of contact and be responsible for initiating, building & maintaining deep relationships with these customers to address all their banking needs, products and servicing requirements.
- Fully own the book, growth and customer service KPIs for mapped portfolio
- Collaborate with product specialists and subject matter experts to provide tailored solutions that align with customers' specific requirements.
- Work with internal teams to drive on-ground innovation and bank's strategic initiatives.
- Demonstrate a solution-oriented mindset, ensuring seamless onboarding onto Mobile/Net Banking platforms, facilitating Bill Pay services, promoting SIP, Insurance, and Investment solutions, as well as facilitating Retail, SME Loans and other pertinent banking programs.
- Enforce strict adherence to the bank's policies and regulatory compliance measures.
- Provide assistance during audits, ensuring conformity to internal and external regulations and guidelines.
Job Types: Full-time, Fresher
Pay: ₹400,000.00 - ₹650,000.00 per year
Ability to commute/relocate:
- Thane District, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Language:
Work Location: In person
