Deciding & Initiating Action
Makes prompt, clear decisions which may involve complex choices or considered risks; Takes responsibility for actions, projects and people; Takes initiative, acts with confidence and works under own direction; Initiates and generates effective activity, monitors progress and provides additional guidance.
Leading & Supervising
Provides others with a clear direction; Sets appropriate standards of behaviour; Delegates work appropriately and fairly; Motivates and empowers others; Provides staff with development opportunities and coaching; Responsible for recruitment of staff of a high caliber.
Relating & Networking
Establishes good relationships with customers and staff; Builds wide and effective networks of contacts inside and outside the organisation; Relates well to people at all levels; Manages conflict.
Planning & Organising
Sets clearly defined objectives; Plans activities and projects well in advance and takes account of possible changing circumstances; Manages time effectively; Identifies and organises resources needed to accomplish tasks; Monitors performance against deadlines and milestones.
Formulating Strategies and Concepts
Works strategically to realise organisational goals; Sets and develops strategies from an operational and people perspective; Identifies and develops positive and compelling visions of the organisation’s future potential. Devises effective change initiatives. Analyses numerical data, verbal data and all other sources of information; and draws analytically sound conclusions.
Entrepreneurial & Commercial Thinking
Keeps up to date with competitor information and market trends. Identifies business opportunities for the organization. Demonstrates financial awareness. Controls costs and thinks in terms of profit, loss and added value.