Job Title: Medical Receptionist
Location: 1, Rajpath Rangoli Rd, PRL Colony, Thaltej, Ahmedabad, Gujarat 380054
Job Type: Full-Time
Experience : Min. 1 to 2 Years
Reports To: Admin Executive, Admin Officer, Facility Manager
Job Summary:
We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our healthcare team. As the first point of contact for patients, you will play a crucial role in creating a welcoming and efficient front office environment. You will be responsible for greeting patients, managing phone calls, scheduling appointments, and maintaining accurate patient records.
Key Responsibilities:
- Greet patients and visitors in a courteous and professional manner
- Answer and manage incoming calls; route calls to appropriate personnel
- Schedule, reschedule, and confirm patient appointments
- Verify and update patient information and insurance details
- Collect co-pays and other patient payments; issue receipts
- Maintain the cleanliness and organization of the reception area
- Coordinate patient flow by notifying healthcare providers of patient arrivals
- Handle patient inquiries and resolve or escalate issues as needed
- Assist with administrative tasks such as filing, scanning, and faxing
- Support clinical staff with various clerical duties as assigned
Qualifications:
- Any Graduate
- Previous experience in a medical office or healthcare setting highly desirable
- Strong customer service and interpersonal skills
- Excellent verbal and written communication skills
- Proficiency in using electronic health records (EHR) systems and basic office software
Work Environment:
- Typically a medical office or clinic setting
- May require long periods of sitting, computer use, and interaction with patients
- Occasional need to handle stressful or emergency situations with professionalism
Requirement
* Responsible for making duty roster and leave management of all front office & OPD service coordinators and executives.
* Regular updates to be provided to the team members.
* Ensuring that the team is skilled, competent and motivated to perform its duties.
* Ensure adequate manpower at all counters
Job Types: Full-time, Permanent
Schedule:
Skills:
- Customer service (required)
- Typing
- Phone etiquette
- Administrative experience
- Organizational skills
Job Types: Full-time, Permanent
Pay: Up to ₹25,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Provident Fund
Work Location: In person
