Job description
Company: The Baxsaa Co | Location: Lower Parel, Mumbai | Mon–Sat, 10am–7pm
Role Summary
Not telecalling. You qualify inbound packaging enquiries, coordinate internally, and convert quotes into orders through disciplined follow-ups.
Key Responsibilities
- Understand client needs (box type, size, qty, budget, timeline)
- Share complete briefs with costing/tech team
- Follow up on quotations → push for samples → close orders
- Update CRM daily; no enquiry unattended >24 hrs
- Coordinate with production after order confirmation
What Success Looks Like
- Faster enquiry → quotation → order
- High follow-up discipline
- Better quote-to-order conversion
- Repeat orders from handled clients
Skills Required
- Strong communication (English/Hindi)
- Organized, process-driven, detail-oriented
- Comfortable with CRM, Excel, WhatsApp, email
- Basic understanding of packaging is a plus
KPIs
- Qualified enquiries/day
- Quote-to-order conversion %
- Response time
- Repeat orders
Pay: ₹40,000.00 - ₹70,000.00 per month
Work Location: In person
