Sales Coordinator
Department- Sales & Operations
Location- Bhopal
Job Type- Full-Time
Job Summary
We are looking for a proactive and organized Sales Coordinator to support the sales team with daily reporting, data management, recovery follow-ups, sales updates, and coordination with Sales Team. The candidate will be responsible for maintaining accurate sales records, tracking team activities, following up on pending payments, and ensuring timely communication between the field sales team and management.
Key Responsibilities
1. Sales Reporting & Data Management
- Collect daily sales reports from Sales Team.
- Verify the accuracy and completeness of submitted reports.
- Maintain daily, weekly, and monthly sales data.
- Prepare and update sales performance reports.
- Track sales targets vs. achievements.
- Identify pending or incomplete reports and follow up with concerned team members.
- Maintain proper records of customer, dealer, sales, and recovery data.
2. Sales Team Coordination
- Coordinate regularly with Sales Team regarding daily activities.
- Share important updates, targets, schemes, and instructions with the sales team.
- Follow up on pending tasks and ensure timely completion.
- Maintain a daily activity tracker for the sales team.
- Escalate major reporting or performance-related issues to the reporting manager.
3. Recovery & Payment Follow-Up
- Make regular calls to dealers/customers for pending payment recovery.
- Maintain a recovery follow-up sheet with customer name, outstanding amount, commitment date, and payment status.
- Follow up on promised payment dates.
- Update recovery status on a daily basis.
- Coordinate with Sales Persons regarding overdue accounts.
- Prepare daily/weekly recovery reports for management.
4. Sales & Business Updates
- Maintain updated sales and recovery dashboards/sheets.
- Prepare daily sales updates for management.
- Track dealer-wise and salesperson-wise business performance.
- Monitor new orders, pending orders, dispatch status, and payment status wherever required.
- Highlight important gaps and pending activities to the management.
5. Administrative & Other Activities
- Maintain proper documentation of sales-related records.
- Assist management in preparing sales reports, presentations, and MIS.
- Support promotional campaigns and sales activities through coordination and data management.
- Coordinate with accounts, dispatch, and sales teams whenever required.
- Perform other sales coordination and operational activities assigned by the management.
Daily Responsibilities
- Collect and verify sales team reports.
- Update sales and recovery sheets.
- Check target vs. achievement.
- Make recovery follow-up calls.
- Update payment commitments and collection status.
- Follow up on pending reports/tasks.
- Share important updates with the sales team.
- Prepare the daily sales/recovery summary for management.
Required Skills
- Good communication and follow-up skills.
- Strong command of MS Excel / Google Sheets.
- Good data entry and reporting skills.
- Ability to handle multiple tasks simultaneously.
- Good telephone communication skills.
- Basic understanding of sales and recovery processes.
- Attention to detail and accuracy.
- Ability to work under deadlines.
Preferred Qualifications
- Graduate in any discipline.
- 1–3 years of experience in sales coordination, telecalling, back-office sales, or a similar role will be preferred.
- Experience in Agriculture will be an advantage.
Key Performance Indicators (KPIs)
- Timely collection of daily sales reports.
- Accuracy of sales and MIS reports.
- Timely updating of sales data.
- Recovery call completion and follow-up.
- Payment commitment tracking.
- Reduction in pending/outstanding follow-ups.
- Timely communication with the sales team.
- Completion of assigned coordination activities.
Reporting To Marketing Head/Management
Pay: ₹15,000.00 - ₹22,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person