Company Description
Fairmont is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Fairmont Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world.
Job Description
Primary Responsibilities
Operation
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Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team
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Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set
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Supervise public areas
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Replenish guest supplies and ensure that guests requests are promptly attended to
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Attend to reports on damage or malfunction in hotel rooms
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Maintain equipment in proper state of cleanliness
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Maintain a section floor report
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Conduct regular room checklists
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Report unusual behavior/activities on floors to Executive Housekeeper
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Record room status in allocated section accurately
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Assist Executive Housekeeper in assessing team members’ attendance and performance
Other Responsibilities
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Be well versed in hotel fire & life safety/emergency procedures
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Attend all briefings, meetings and trainings as assigned by management
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Maintain a high standard of personal appearance and hygiene at all times
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Perform other reasonable duties assigned by the assigned by the Management
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Establish and maintain effective employee working relationships
