Location: New Town, Opposite City Centre 2, Kolkata
Job Type: Full-Time
Experience: 1–3 years preferred (Freshers with excellent communication skills may also apply)
About Us
Cancer Clinic Kolkata is a patient-centric healthcare facility committed to providing compassionate and quality cancer care. We are looking for a friendly, organized, and professional Receptionist to be the first point of contact for our patients and visitors.
Key Responsibilities
- Greet and assist patients and visitors in a courteous and empathetic manner.
- Manage front desk operations and maintain a welcoming environment.
- Schedule, confirm, and coordinate patient appointments.
- Handle incoming phone calls, WhatsApp inquiries, and email communications.
- Register patients and maintain accurate records in the clinic management system.
- Guide patients regarding consultation timings, investigations, and follow-up visits.
- Coordinate with doctors, nursing staff, and other departments for smooth patient flow.
- Collect consultation fees and maintain billing records, if required.
- Maintain confidentiality of patient information and medical records.
- Handle basic administrative tasks, including filing, data entry, and report management.
Requirements
- Graduate in any discipline (preferred).
- Excellent communication skills in Bengali, English, and Hindi.
- Proficiency in MS Office (Word, Excel) and basic computer operations.
- Strong interpersonal and organizational skills.
- Ability to work calmly and compassionately in a healthcare environment.
- Prior experience in a hospital, clinic, diagnostic centre, or healthcare setup will be an added advantage.
- Professional appearance and positive attitude.
Pay: ₹9,815.67 - ₹18,586.51 per month
Work Location: In person
