Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP for Oil & Gas Joint Venture Accounting
Good to have skills : NA
Minimum
7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions to ensure smooth and uninterrupted operations. The position demands continuous monitoring, collaboration with different teams, and a commitment to maintaining the reliability and efficiency of critical software applications within the organization.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with stakeholders to ensure alignment of support activities with business objectives.
- Mentor junior team members to enhance their technical and problem-solving skills.
- Continuously evaluate and improve support processes to increase efficiency and effectiveness.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP for Oil & Gas Joint Venture Accounting.
- Strong analytical and problem-solving abilities related to enterprise resource planning systems.
- Experience in troubleshooting complex software issues within integrated business environments.
- Ability to work collaboratively with cross-functional teams to resolve technical challenges.
- Familiarity with system monitoring tools and incident management processes.
- Excellent communication skills to effectively document and convey technical information.
Additional Information:
- The candidate should have minimum 7.5 years of experience in SAP for Oil & Gas Joint Venture Accounting.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.
