Company Overview
Join a prestigious, high-end real estate developer known for delivering luxury residential and commercial landmark projects. We pride ourselves on excellence, integrity, and providing an unparalleled experience to our clients from their very first interaction. As we scale our operations, we are looking for articulate, driven, and professional remote team members to be the face—and voice—of our brand.
Job Overview
We are seeking a high-performing Lead Management & Tele Calling Specialist to work remotely. In this role, you will be managing, nurturing, and qualifying high-quality inbound interest and pre-screened leads. You will be the crucial bridge between initial customer curiosity and a successful property viewing.
Key Responsibilities & Duties
- Lead Nurturing & Engagement: Call high-potential leads who have expressed interest in our luxury projects. Establish immediate rapport and understand their real estate requirements.
- Information Delivery: Provide accurate, comprehensive, and compelling information regarding project specifications, pricing, amenities, and location advantages.
- Appointment Scheduling: Successfully coordinate and schedule site visits, virtual tours, and face-to-face meetings between prospective buyers and our on-ground sales closing team.
- CRM Management: Diligently update and maintain customer profiles, interaction histories, and lead statuses in our CRM software to ensure zero lead leakage.
- Pipeline Follow-ups: Maintain a structured follow-up pipeline with warm leads, ensuring timely communication without being intrusive.
- Feedback Loop: Collaborate with the marketing team to provide feedback on lead quality, helping to refine targeting and campaign messaging.
- Market Awareness: Stay updated on current project statuses, price revisions, and basic competitor offerings to handle client queries confidently.
Requirements & Qualifications
- Experience: 1–2 years of experience in tele calling, inside sales, or customer relationship management (experience in Real Estate, Luxury Goods, or Premium Banking is highly preferred).
- Communication Skills: Exceptional verbal and written communication skills. Ability to speak with premium, high-net-worth clients with polish, confidence, and empathy.
- Tech-Savvy: Comfortable using CRM tools (like Salesforce, HubSpot, or LeadSquared), cloud calling software, and basic office tools (Excel/Google Sheets).
- Remote Setup: Must have a quiet, distraction-free dedicated workspace at home, a high-speed internet connection, and a reliable laptop/computer with a good quality headset.
- Traits: Highly organized, self-motivated (thrives without micromanagement), resilient, and goal-oriented.
What We Offer
- Flexibility: 100% Work From Home / Remote setup.
- Competitive Compensation: Fixed monthly salary plus an attractive, performance-based incentive structure
Pay: ₹10,000.00 per month
Work Location: Remote
