Air Ticketing Executive
Company: BAI Infosolutions Private Limited – CoTrav
Location: Gurgaon (Work from Office)
Experience: 0–1 Year
Industry: Corporate Travel & Hospitality Services
Employment Type: Full-time
About the Role
CoTrav is looking for a motivated and detail-oriented Air Ticketing Executive to support our corporate travel operations. This role is ideal for fresh graduates or candidates with up to one year of experience who are eager to build a career in the travel industry. The selected candidate will be responsible for handling flight reservations, coordinating with airlines, and ensuring a seamless booking experience for our clients.
Key Responsibilities
- Manage domestic and international flight reservations through GDS platforms and online airline portals.
- Assist in processing ticket issuance, cancellations, rebookings, refunds, and itinerary modifications.
- Coordinate with airline partners to identify the most suitable and cost-effective fare options.
- Respond to customer queries related to flight schedules, ticketing, baggage policies, and travel requirements.
- Ensure passenger information is accurately captured and maintained within the booking system.
- Maintain updated booking records and travel documentation.
- Work closely with the Sales and Operations teams to ensure timely execution of client travel requests.
- Build and maintain positive working relationships with airline representatives and travel partners.
- Provide prompt assistance in resolving ticketing and travel-related issues.
- Stay informed about airline policies, fare rules, and industry updates.
- Follow organizational processes while delivering accurate and customer-focused service.
Eligibility & Skills
- Bachelor's degree or Diploma in Travel & Tourism, Hospitality, Business Administration, or a related discipline.
- 0–1 year of experience in air ticketing, travel operations, or a similar role. Freshers with relevant academic knowledge are encouraged to apply.
- Basic understanding of domestic and international ticketing procedures.
- Familiarity with GDS platforms such as Amadeus, Galileo, or Sabre will be an added advantage.
- Good verbal and written communication skills.
- Customer-centric approach with strong interpersonal skills.
- Basic knowledge of Microsoft Excel and other MS Office applications.
- Ability to prioritize tasks and maintain accuracy in a fast-paced work environment.
- Strong attention to detail, willingness to learn, and a proactive attitude.
Why Join CoTrav?
- Begin your career with one of the growing names in corporate travel management.
- Receive practical exposure to domestic and international air ticketing operations.
- Learn industry-standard reservation systems and travel processes through structured training.
- Work alongside experienced professionals in a collaborative and supportive environment.
- Gain valuable exposure to corporate travel, client servicing, and airline coordination.
- Enjoy continuous learning opportunities and a clear path for career progression based on performance.
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Work Location: In person
