Responsible for managing customer outstanding payments, conducting regular follow-up calls, maintaining collection records, resolving payment-related issues, and ensuring timely recovery of dues to support the company's cash flow and financial objectives.
Key Responsibilities:
- Follow up with customers regarding outstanding invoices and overdue payments through phone calls, emails, and messages.
- Maintain records of collection activities and payment commitments.
- Coordinate with customers to resolve payment-related queries and disputes.
- Prepare and share outstanding reports with management.
- Monitor customer accounts to identify overdue payments.
- Ensure timely collection of receivables and achieve collection targets.
- Reconcile customer payments against invoices.
- Escalate long-pending outstanding cases to management when necessary.
- Coordinate with the Sales and Operations teams regarding customer payment status.
- Maintain professional communication while handling collection calls.
Skills Required:
- Good communication and negotiation skills
- Basic accounting knowledge
- MS Excel proficiency
- Attention to detail
- Customer handling skills
- Follow-up and collection management
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
