Key Responsibilities1. Student Counselling & Admissions
- Counsel prospective students and parents regarding courses, eligibility, career opportunities, and admission procedures.
- Convert enquiries into admissions by providing accurate and timely information.
- Conduct follow-up calls with leads generated through online and offline marketing campaigns.
- Maintain regular communication with prospective students until admission.
2. Telecalling
- Handle inbound and outbound calls professionally.
- Respond to WhatsApp, email, and social media enquiries.
- Maintain daily calling records and follow-up reports.
- Achieve admission targets through effective communication.
3. Administration
- Manage daily office operations smoothly.
- Maintain student records, attendance, fee records, and documentation.
- Coordinate class schedules, batches, and student communication.
- Prepare reports related to admissions and administrative activities.
- Ensure proper maintenance of office files and records.
4. Customer Service
- Resolve student and parent queries politely and professionally.
- Maintain positive relationships with students throughout their academic journey.
- Coordinate with faculty regarding student concerns and schedules.
5. CRM & Documentation
- Update CRM/database with enquiry and admission details.
- Maintain accurate records of leads, follow-ups, and admissions.
- Prepare daily, weekly, and monthly reports for management.
6. Team Coordination
- Coordinate with the marketing team regarding campaigns and leads.
- Support management in organizing seminars, workshops, demo classes, and admission events.
Job Type: Full-time
Pay: ₹15,440.03 - ₹25,000.00 per month
Experience:
- Telemarketing: 1 year (Preferred)
Work Location: In person
