In this role you will own the full HR lifecycle for employees within the function. Your responsibilities will include supporting the annual workforce planning process, tracking recruitment, enabling effective functional on-boarding, driving performance management, career development and overseeing employee engagement and exit process management. In addition, you will work on function specific programs such as workforce transitions linked to project ramp-ups or ramp-downs.
A critical part of your role will be to partner with and coach managers to build a high-performance culture. You will work closely with Recruitment, Operations, Training and Service Managers.
Interfaces with: Talent Acquisition, HR Operations, Training, Service Managers, Service Head and MD.
Key Responsibilities
Headcount plan & Recruitment:
o Partner with HRM and leaders on the annual headcount plan and pacing for the year
o Track and drive recruitment in collaboration with the TA team
o Ensure timley hiring, aligned to the quality that is defined for each role.
Onboarding & Integration:
o Enable structured onboarding and functional orientation for new hires
o Track assimilation with 30, 60, 90 day check-ins and the confirmation process
Performance Management & Career Development:
o Partner with business leaders to set clear goals for the annual review period
o Drive the monthly performance management process (KPIs) with clarity and rigour
o Put in place Performance Improvement plans (PIPs) to support weak performers
o Enable career development and internal mobility discussions
Employee Engagement & Retention:
o Conduct regular check-ins and proactively address employee concerns
o Handle any workplace grievances with care and urgency
o Cascade all events at a functional level, encouraging participation at site.
o Reduce voluntary attrition by 10-15% year over year.
Business Partnering & Manager Capability:
o Educate Managers and on the various people processes
o Increase ownership of people processes with managers
HR Process Excellence & Projects:
o Refine the role of Site HR & improve from process coordination to process ownership
o Partner with COEs to implement processes with high consistency and compliance
o Reduce gaps in workflows and processes between the COE teams and Site HR
o Drive function specific projects effectively with the help and alignment of COEs
Headcount plan & Recruitment: % alignment to annual plan, Average Time to Fill
Onboarding, Engagement & Retention: New hire confirm rate, % of employees covered through listening circles, Voluntary attrition rate.
Performance Management: Average KPI, Rating Spread, etc.
Business Partnering & Managers: Improve quality of people decisions, Reduce escalations
HR Excellence Key Projects:
- Delivery on key projects and stakeholder feedback
- Strong Partnering and stakeholder management skills
- Ability to balance operational execution with strategic thinking
- Clear, structured communication and influencing ability
- Comfort with data and ability to derive actionable insights
- High ownership, responsiveness, and problem-solving mindset
Pay: ₹60,000.00 - ₹100,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
