Key Responsibilities
1. SAP B1 Maintenance & Support
✔ Perform regular system maintenance, patches, and updates
✔ Troubleshoot errors, performance bottlenecks, and data inconsistencies
✔ Manage user roles, permissions, and license allocation
✔ Ensure backup, disaster recovery, and system security (GDPR/SOX compliance)
2. SAP B1 Operations Management
✔ Monitor daily SAP B1 workflows (finance, inventory, sales, procurement)
✔ Optimize database performance (SAP HANA, MS SQL)
✔ Resolve tickets from end-users (L2/L3 support)
✔ Maintain integrations with third-party apps (eCommerce, CRM, banking)
3. SAP B1 Implementation & Upgrades
✔ Lead new SAP B1 implementations (on-premise/cloud/hybrid)
✔ Conduct business process analysis & system customization
✔ Manage data migration, testing, and go-live support
✔ Upgrade SAP B1 versions with minimal downtime
4. Team & Vendor Management
✔ Train end-users and IT staff on SAP B1 best practices
✔ Manage SAP B1 consultants, developers, and third-party vendors
✔ Define SLA/KPIs for SAP B1 performance & uptime (99.5%+)
Pay: ₹800,000.00 - ₹1,000,000.00 per year
Benefits:
- Paid sick time
- Provident Fund
Ability to commute/relocate:
- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- IT Manager: 4 years (Required)
- SAP B1: 4 years (Required)
Work Location: In person
