About Site Supervisor: To assist Manager - Operations on day-to-day operations by following our Standard Operating Process. • The Site Supervisor role is a high intensity, high responsibility and hands on role.
- The role requires an individual to be highly involved in the day-to-day operations and be able to track and follow up on service levels.
- Maintain healthy relationship with client/employees.
- Vendor relationship & on-the-go training.
- Managing and minimizing process and system deviations.
- Managing delivery SLAs and maximizing customer satisfaction.
- Engaging vendors & maximizing their business involvement.
Roles & Responsibilities:
- Ensuring friendly, efficient and professional food & beverage service is provided to all employees of clients.
- Familiarize yourself with events to ensure employee requests and needs are met
- Supervise team members of the vendor partners to ensure smooth daily operations.
- Actively resolve complaints and challenges presented by the employees.
- Conducting vendor partners training and ensuring all their staff are competent in-service procedures.
- Impeccable grooming and personal presentation.
- Ability to maintain high and consistent standards.
- Bachelor’s degree or equivalent.
- 0-4 years of Experience.
- Food-Tech experience preferred.
- Hotel Management.
- Local language is mandatory.
