1. Job Purpose
● Overview:
To support the Sales function through disciplined administration of enquiries, offers,
orders, documentation, CRM/ERP coordination, and inter-department
follow-up—ensuring timely, accurate, and compliant processing from enquiry to
dispatch/invoicing support.
2. Key Responsibilities
CRM / Enquiry / Offer Support
● Register and update enquiries/leads in CRM as per process and ensure data
completeness.
● Support sales team in preparing and circulating quotations/offers using standard
formats and approved terms.
● Maintain status trackers for enquiries, offers, negotiations, and order conversions;
share periodic MIS.
Order Processing & CRM Coordination
● Coordinate with Sales, PPC/Planning and Dispatch for sales order creation and
processing in CRM.
● Ensure PO / order confirmations, specifications, and commercial terms are correctly
captured and approved.
● Track order progress, payment milestones and dispatch readiness; follow up for
closures.
Documentation & Compliance
● Maintain a complete documentation set for each order (PO, offer copy, approvals,
amendments, customer communications).
● Support generation/collection of dispatch documentation as required (order
confirmation, packing list inputs, delivery instructions, etc.).
● Ensure version control and proper filing (soft copy and hard copy, where required).
General Sales Office Administration
● Maintain master data lists (customer master input support, dealer/customer contact
directories, rate/discount approvals record).
● Assist in travel, meeting coordination, and routine correspondence for the sales admin
function (as assigned).
Customer & Internal Coordination
● Act as coordination point between customer, sales team, factory, stores, dispatch and
finance for routine information flow.
● Provide customers with standard updates (order acknowledgement, tentative dispatch
dates, document requests) as instructed by Sales.
3. Required Qualifications
Education: Bachelor's degree in any discipline (preferred: Commerce/Management).
Experience: Min 4 years experience in sales coordination / sales admin / order processing
in manufacturing /engineering
Skills:Fluency in English and Hindi; knowledge of other regional languages is a plus.
Ability to handle multiple tasks and work under deadlines
Proficiency in MS Excel, CRM
NOTE:- Train 3rd AC ticket or Bus ticket (round trip train ticket) will be given to candidates who came to attend for F2F interview from PAN India
4. Working Conditions
● Work Environment: Pune HO.
5. Fixed CTC: ₹5–6 L per annum (commensurate with experience and qualifications)
Performance-based incentives applicable as per company policy.
Pay: ₹40,000.00 - ₹50,000.00 per month
Benefits:
Application Question(s):
- What is your CTC?
- What is your ECTC
- What is your Notice period?
- What is your current location
- Will you relocate to Pune? if selected
Work Location: In person
