- Greets customers in a timely, friendly manner and obtains vehicle information
- Ensure usage of vehicle protection materials cover in presence of customer.
- Conduct the Walk Around process along with customer and complete the vehicle inventory
- Customer verbatim & Campaign details should be update in DMS RO and same has to be handover to customer before leaving from reception.
- Provide appropriate Cost / Time estimate to customer which updated in DMS.
- Monitor the WIP and keep informed of changes of cost and completion times
- Ensure proper vehicle Delivery Preparation of work completion & Vehicle cleanliness etc
- Inform the customer about vehicle readiness along with pre-invoice and payment options. • Explain customers about Job done and Invoice details, handover replaced parts to customer before delivery of the vehicle.
- If need, conduct joint road-test along with customer & Final Inspector before delivery
- Ensure suitable PSF time & Instant feedback collection before customer made payment.
- Actively promote the Mopar Allied Business and Service Items to all customers.
- Ensure 100% Same Day Delivery for PMS vehicles with on time as per commitment
Pay: ₹12,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Paid sick time
- Provident Fund
Work Location: In person
