Academic Counsellor
Company: Britfort Academy
Location: Britfort Corporate Office, Kochi, Kerala
Job Type: Full-time (Work from Office)
Salary: ₹15,000 – ₹20,000 per month
About Britfort Academy
Britfort Academy is one of India's leading language training institutes, offering IELTS, PTE, OET, Spoken English, and Study Abroad guidance. We are looking for a passionate and student-focused Academic Counsellor to join our Corporate Office in Kochi.
Key Responsibilities
- Counsel prospective students regarding courses, career opportunities, and admissions.
- Handle inbound and outbound calls, WhatsApp enquiries, and walk-in students.
- Follow up with leads and convert enquiries into admissions.
- Explain course details, fee structure, class schedules, and admission procedures.
- Build and maintain positive relationships with students and parents.
- Maintain accurate records of enquiries and follow-ups in the CRM.
- Coordinate with the admissions and marketing teams.
- Achieve monthly admission and counselling targets.
- Deliver excellent customer service throughout the admission process.
Requirements
- Bachelor's degree in any discipline.
- Freshers are welcome to apply.
- Previous experience in Academic Counselling, Telecalling, Customer Support, Sales, or Education is an added advantage.
- Excellent communication skills in English and Malayalam.
- Strong interpersonal, convincing, and counselling skills.
- Basic computer knowledge (MS Office/Google Workspace).
- Positive attitude with a passion for helping students.
What We Offer
- Salary: ₹15,000 – ₹20,000 per month.
- Performance-based incentives.
- Professional training and career growth opportunities.
- Friendly and supportive work environment.
- Opportunity to work with one of the leading education brands.
Job Type: Full-time
Work Location: Work from Office – Britfort Corporate Office, Kochi
Schedule:
- Day Shift
- Monday to Saturday
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
