Job Description – Customer Support & Documentation Intern
We are looking for a Customer Support & Documentation Intern who is confident in communicating with clients and eager to learn new tools and processes.
Key Responsibilities:
- Communicate with clients through phone calls, WhatsApp, and email in professional English.
- Understand client queries and provide appropriate support or coordinate with the relevant team.
- Assist with documentation, data entry, and maintaining records.
- Prepare and update reports and documents using Microsoft Excel.
- Assist with customer onboarding, follow-ups, and basic system-related support.
- Maintain accurate and organized documentation.
- Learn and adapt to new software, systems, and processes quickly.
- Perform other administrative and support tasks as required.
Requirements:
- Excellent spoken and written English with good client communication skills.
- Good knowledge of Microsoft Excel and basic computer skills.
- Strong learning ability and a willingness to learn new things.
- Adaptable and comfortable working with new software and processes.
- Good organizational and documentation skills.
- Positive attitude, patience, and a customer-focused approach.
- Freshers and students pursuing relevant courses are welcome to apply.
Pay: ₹6,000.00 - ₹7,000.00 per month
Benefits:
Work Location: In person
