The Key Result Areas (KRA) for an Assistant Sales Manager in CYC Group specifically forits events and travel business, would focus on driving sales, managing client relationships, supporting event planning, and contributing to the growth of the business.
1. Sales and Revenue Generation
- Target Achievement: Meet and exceed sales targets for events and travel services by generating new business and retaining existing clients.
- Lead Generation: Actively prospect and develop a pipeline of potential clients by identifying new opportunities in the events and travel sector.
- Proposal & Pitching: Prepare and present sales proposals, ensuring alignment with client requirements, and negotiating contracts.
- Account Management: Build strong relationships with key clients, ensuring satisfaction and repeat business.
2. Client Relationship Management
- Client Retention: Build and maintain long-term relationships with clients to ensure repeat business.
- Client Satisfaction: Provide excellent customer service before, during, and after events to ensure positive experiences.
- Problem Resolution: Address and resolve any client issues or concerns in a timely manner to maintain a high level of satisfaction.
3. Event Coordination and Support
- Event Planning Support: Assist in the planning and coordination of events, working with the events team to ensure all aspects of the event (venue, logistics, travel arrangements) are taken care of.
- Vendor Coordination: Collaborate with vendors, suppliers, and other partners to secure the best deals and services for events and travel arrangements.
- Budget Management: Help in managing budgets for events and travel, ensuring profitability while delivering on client expectations.
4. Marketing and Promotion
- Market Research: Conduct market research to identify trends, competitor activities, and new opportunities in the events and travel industry.
- Promotional Campaigns: Support the creation and execution of marketing campaigns, including promotions, advertisements, and special offers.
- Brand Representation: Represent the company at events, trade shows, or client meetings to promote services and network.
5. Team Collaboration
- Cross-Department Coordination: Work closely with other departments (e.g., operations, logistics, finance) to ensure seamless execution of events and travel services.
- Team Support: Assist the sales manager in day-to-day operations, helping the team stay organized and focused on goals.
- Training and Mentoring: Occasionally assist in training junior sales or event staff to improve their skills.
6. Reporting and Analysis
- Sales Reporting: Maintain accurate records of sales activities, client interactions, and progress towards sales targets. Prepare reports for management.
- Market Analysis: Monitor sales performance and competitor activities to adjust strategies accordingly.
- Performance Review: Regularly review performance to identify areas for improvement and ensure targets are met.
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
Work Location: In person
