Job Title: Recruitment Lead – BPO Hiring
Location: Andheri, Mumbai
Salary: ₹10,00,000 – ₹15,00,000 per annum
Job Type: Full-time
Work Schedule: Monday to Saturday | 10:00 AM to 7:00 PM
Job Summary
We are looking for an experienced Recruitment Lead to manage and drive the recruitment function for a growing BPO business. The ideal candidate must have strong experience in bulk hiring within the BPO sector and proven expertise in leading and managing recruitment teams.
This role requires a hands-on recruitment leader who can build hiring strategies, manage high-volume recruitment operations, and ensure timely closure of positions while maintaining quality hiring standards.
Key ResponsibilitiesTalent Acquisition Strategy & Planning
- Develop and execute recruitment strategies to meet high-volume hiring requirements.
- Create and maintain talent pipelines for current and future hiring needs.
- Collaborate with business leaders to understand workforce planning requirements.
- Drive recruitment initiatives aligned with organizational growth objectives.
Recruitment Operations Management
- Lead and manage a team of recruiters and sourcing specialists.
- Oversee the complete recruitment lifecycle including sourcing, screening, interviewing, offer management, and onboarding.
- Ensure achievement of recruitment targets and hiring SLAs.
- Monitor recruitment metrics and implement process improvements.
- Ensure compliance with company policies and recruitment best practices.
Volume Hiring
- Manage large-scale hiring for voice, non-voice, backend, and blended BPO operations.
- Optimize sourcing channels to improve hiring efficiency and reduce recruitment costs.
- Build strong candidate pipelines through direct sourcing, referrals, and other recruitment channels.
Stakeholder Management
- Partner with Operations, HR, and Business Leaders to understand hiring priorities.
- Provide regular hiring updates and recruitment reports.
- Manage relationships with recruitment agencies and external hiring partners.
Team Leadership
- Mentor, coach, and develop the recruitment team.
- Drive accountability, performance, and continuous improvement.
- Ensure adequate team capacity to meet projected hiring volumes.
Required Qualifications
- 8–10 years of recruitment experience.
- Minimum 5 years of experience in a leadership role managing recruitment teams.
- Mandatory experience in bulk hiring within the BPO industry.
- Mandatory team handling experience.
- Strong knowledge of voice, non-voice, backend, and blended hiring processes.
- Excellent stakeholder management and communication skills.
- Strong analytical and data-driven decision-making capabilities.
Key Skills
- High-Volume Recruitment
- Bulk Hiring
- BPO Recruitment
- Team Management
- Talent Acquisition
- Workforce Planning
- Stakeholder Management
- Recruitment Operations
- Vendor Management
- Hiring Strategy
- Talent Mapping
Performance Metrics
- Time-to-Fill
- Cost-per-Hire
- Offer-to-Join Ratio
- Quality of Hire
- Hiring Forecast Accuracy
- Vendor & Channel Effectiveness
- Team Productivity & SLA Adherence
Experience: 8–10 Years
Location Preference: Candidates currently based in Mumbai or willing to work from Andheri, Mumbai.
Apply now if you have a strong background in BPO bulk hiring and are ready to lead a high-performing recruitment team.
Pay: Up to ₹1,500,000.00 per year
Application Question(s):
- How many years of BPO recruitment experience do you have?
- Have you managed bulk hiring for BPO operations? (Yes/No)
- How many recruiters have you managed directly?
- What was your average monthly hiring volume in your most recent role?
- Are you comfortable working from Andheri, Mumbai, six days a week?
Experience:
- Recruiting: 8 years (Required)
Work Location: In person
